FAQ
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What types of paper products do you offer?
We provide a wide range of paper products, including copier paper, thermal rolls, recycled paper, and specialty papers suitable for various business needs. If you don’t see what you’re looking for, just get in touch—we’ll do our best to source it for you at the best price!
Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for businesses looking to buy in larger quantities. Purchasing in bulk can lead to significant cost savings. If you need a quantity that isn’t listed on our website, just get in touch—we’ll provide a free and fast price for any custom orders!
How can I place an order?
Orders can be placed directly through our website by adding desired items to your cart and proceeding to checkout. For assistance, feel free to contact our customer service team.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Do you offer delivery services?
Yes, we provide delivery services across Australia. Delivery times and fees may vary based on your location and order size.
Is there a minimum order value for delivery?
There is no minimum order value; however, orders below a certain amount may incur a delivery fee. We recommend checking our delivery policy for detailed information.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number to monitor your delivery's progress.
What is your return policy?
We accept returns for products in their original condition within 30 days of purchase. Please refer to our return policy for more details.
Do you offer customer support?
Absolutely! Our customer support team is available to assist you with any inquiries or issues. You can reach us via phone, email, or through the contact form on our website.
Are there any discounts or promotions available?
We regularly offer promotions and discounts. To stay updated, consider subscribing to our newsletter or checking the promotions section on our website.
Do you offer environmentally friendly paper options?
Absolutely! We stock a range of recycled and sustainably sourced paper products. If you’re looking for eco-friendly options, check out our product range or contact us for recommendations.
Couldn't find your answer?
Still have questions? No worries! Get in touch with our friendly team, and we’ll be happy to help. Whether it’s a product inquiry, a bulk order request, or something else, we’re here to make things easy for you.